Overview - Expiry Traker (Individual)
Expiry Traker (Individual) is ideal for anyone who wants to manage product expiration dates on a single mobile phone. Learn about the main usage guidelines, limits, and resources available.
How to Know if the App is Updated?
Before opening a support request, it is mandatory to ensure that your application is on the latest version available. This resolves most known bugs.
To check for pending updates, follow the procedure corresponding to your phone's operating system:
Product Registration Limit
The limit for registering products in the individual application varies according to your license:
- Non-PRO Users (Free Version): Can register up to 100 products in total.
- PRO Users: Have no limits for registering products.
How to Access App Identification Information?
If you need support, the customer service team will request the identification of your application to locate your registration and synchronization history in the database.
To obtain your application identification information:
- Open the Expiry Traker app.
- Go to the Settings screen (or Side Menu).
- Locate and copy the information displayed in Application Identifier (or Device ID).
- Consult the detailed guide at How to access app identification information if you have difficulties.
Transferring Products to a New Phone
If you have changed phones, you can move your registered products to the new device:
- PRO Users (Version 2.0+): Simply install the app on the new phone and log in with the same account used on the old device to automatically synchronize your data from the cloud. In addition, you can export/import a backup file as a physical backup.
Check the complete guide at Transferring Products to New Phone.