Network Whitelisting
If you use the Expiry Traker app in a corporate environment (such as supermarkets, offices, pharmacies, or factories), the company's Wi-Fi network may have firewalls or blocks that prevent the app from synchronizing data with the server.
In these cases, it is necessary to request the network administrator or IT team of your company to whitelist the addresses that the application uses to function correctly.
- The app displays constant connection errors even with a strong Wi-Fi signal.
- Products registered on the phone do not appear on the web version (Validades.com Web) and vice-versa.
- Errors on the login screen stating that the server is inaccessible.
Complete Network Settings
To ensure complete and stable operation of the Expiry Traker, Validades.com, Expiry Traker for Teams apps and platforms, and related services, certain domains and services must be whitelisted in network configurations, firewalls, and corporate filters.
🌐 Domains that must be allowed (including all subdomains)
validades.com
validades.online
controledevalidades.com
controledevalidades.com.br
douglasndm.dev
✅ Important: Whitelisting must also include all subdomains (example: api.controledevalidades.com, cdn.validades.com, app.douglasndm.dev, etc.).
🔥 Firebase Services Used The application uses Google Firebase resources. Make sure the URLs below (or corresponding domains) are allowed:
Google Firebase
controle-de-validade-d305a.firebaseapp.com
controle-de-validade-d305a.web.app
controle-de-validade-d305a.appspot.com
Standard Firebase and Google Cloud URLs (required if HTTPS inspection is used)
firebaseapp.com
firebaseio.com
googleapis.com
gstatic.com
☁️ Amazon S3
https://expirychecker-contents.s3.us-east-1.amazonaws.com
💳 RevenueCat
revenuecat.com
api.revenuecat.com
🔒 Communication with RevenueCat is done via HTTPS (port 443) and must be allowed.
📧 Email Whitelist
@controledevalidades.com
@validades.com
@douglasndm.dev
🧭 Summary of Recommended Actions
- ✅ Allow the domains and subdomains listed above in firewalls and proxies.
- ✅ Allow secure connections (HTTPS, port 443).
- ✅ Add email domains to the whitelist to prevent blocking.
- ✅ If using a VPN or corporate network, verify there are no filters limiting access to Firebase, AWS, or RevenueCat services.